Contract Logistics

Warehousing experts Paul Ponsonby Limited assist a variety of businesses worldwide to get their products to wholesalers, retailers and direct to the customer. Operating from a modern 80,000 sq ft facility in Birmingham, they offer award winning service to a variety of industries including Home Furnishings/Accessories, Utilities, Communication and Clothing.

Our customers come in a variety of sizes ranging from an ecommerce account shipping 20 units per week, through to a multichannel worldwide seller shipping thousands of units per week. As well as shipping the goods to their designated locations, we also support this with inventory management, value added services, customer service and returns management.

Whatever your contract warehousing requirements, you will be met by the same level of care, attention, and expertise from our dedicated, friendly team. We are very proactive in our approach and work closely with our customers in order to provide their end users with the highest levels of service.

The process of shipping to retailers is becoming ever more complicated, and with heavy fines implemented for making small mistakes, getting it right first time has never been so important. This is where we can step in and take away the pain of managing your own logistics. Call or email today to book an appointment and let us discuss how we can help maximise your contract logistics in the future.


Paul Ponsonby Limited – Your Partners in Success

To view our warehouse in action please watch the video below


Container unloading


Inventory management

Pallet storage and pick faces

Returns management

SOP and retail management

 Pick & Pack


Order fulfilment

RF Technology

Gift boxing

Retail store picking

Our IT Solutions

Access Delta WMS system

Paul Ponsonby has been using the Access Delta WMS system for over 10 years. The WMS interfaces with a wide array of other computer systems and can be set up so both systems talk automatically.  Alternatively, customers can use the portal system to pre-advise us of incoming stock, place orders, look up products and download reports. Here are some screen shots from the portal:

We also utilise an ecommerce and fulfilment software called Mintsoft.  Access Mintsoft has over 60 marketplaces, 80 direct courier and numerous multi-courier integrations, helping us manage the entire order process and ensure that we have accurate visibility of stock levels across multiple marketplaces.

It helps us streamline processes and speed up order fulfilment, whilst delivering a more responsive and consistent service to guarantee greater customer experience every time.


Please advise us of what platform/courier you use, and we can see if there is an integration already set up.  This allows for minimal cost and testing during the integration process.  See below for some sample screen shots from Mintsoft.

‘The team at Paul Ponsonby have been a pleasure to work with always handling enquiries with the upmost speed and professionalism.  Whenever I have any problems or issues, they manage to find the best solution for all parties and ensures that my customers are happy and serviced at all times.

They have also been extremely helpful and knowledgeable about warehousing and logistics and have used this knowledge to solve many complicated problems with my orders/customers (most of which are based in Middle East/Africa and have very complicated requirements) whilst retaining a cheerful and happy demeanour.’ 

‘We only have positive feedback for the team as they are an absolute pleasure to work with. Responses to requests or emails are always answered in a timely manner, and they are always available to discuss on the phone when required. Even when we ask the impossible, they will always try their best to achieve what we need.  I don’t know what we do without them!’

‘I have collaborated with Paul Ponsonby for almost a year and in this time, I have witnessed the team successfully manage and support all areas of our warehouse operations. 

This is Including and not limited to; actioning any last-minute changes with orders, arranging QC inspections on stock, communicating stock shortages, helping to arrange our outbound orders (including SOP customers and containers), helping to arrange and schedule our inbound deliveries, organising the returns and the returns report, as well as replying to our many emails and queries from all departments within TD!

I genuinely think there is no job that you guys can’t do, and no request too small or too silly that they won’t assist our team with, and as well as this, they always give the highest service in everything they do.’

‘We are very pleased with the team’s performance and attitude regarding our relationship with SH. They always give us the time and respect with any issues that we have or need to overcome. We feel we can trust the team to see through tasks to the end and keep a clear and precise record of any issues we have had to deal with.

It is great for us to have a team to contact and peace of mind that the job is done to a high standard.’ 

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