‘May I say first of all that your guys were brilliant at Ipswich – everything went smooth as silk and the service was entirely professional. It is such a comfort to know that there is a good supporting team. Thanks so very much.’  

‘A quick note to pass on my appreciation of the work done by Tony and Matthew at this event yesterday; it was all done very efficiently and without fuss.  Also, as some of the equipment provided by the Hotel was not as promised, they had to improvise in order to meet our requirements and the need for customer confidentiality. This was achieved successfully without any inconvenience to anyone.’

‘Both HP personnel on Site and Royal Bank staff were very impressed by the extremely efficient and professional service they provided, we all thought they were the best Transport Company that HP have ever used and we would be delighted if they were used for all future deliveries.’  

‘The team at Paul Ponsonby have been a pleasure to work with always handling enquiries with the upmost speed and professionalism.  Whenever I have any problems or issues, they manage to find the best solution for all parties and ensures that my customers are happy and serviced at all times.

They have also been extremely helpful and knowledgeable about warehousing and logistics and have used this knowledge to solve many complicated problems with my orders/customers (most of which are based in Middle East/Africa and have very complicated requirements) whilst retaining a cheerful and happy demeanour.’ 

‘We only have positive feedback for the team as they are an absolute pleasure to work with. Responses to requests or emails are always answered in a timely manner, and they are always available to discuss on the phone when required. Even when we ask the impossible, they will always try their best to achieve what we need.  I don’t know what we do without them!’

‘I have collaborated with Paul Ponsonby for almost a year and in this time, I have witnessed the team successfully manage and support all areas of our warehouse operations. 

This is Including and not limited to; actioning any last-minute changes with orders, arranging QC inspections on stock, communicating stock shortages, helping to arrange our outbound orders (including SOP customers and containers), helping to arrange and schedule our inbound deliveries, organising the returns and the returns report, as well as replying to our many emails and queries from all departments within TD!

I genuinely think there is no job that you guys can’t do, and no request too small or too silly that they won’t assist our team with, and as well as this, they always give the highest service in everything they do.’

‘We are very pleased with the team’s performance and attitude regarding our relationship with SH. They always give us the time and respect with any issues that we have or need to overcome. We feel we can trust the team to see through tasks to the end and keep a clear and precise record of any issues we have had to deal with.

It is great for us to have a team to contact and peace of mind that the job is done to a high standard.’ 

‘Just to let you know our franchisee was very please and very complimentary regarding your drivers for this delivery.  He said Keith and Ade went above and beyond to assist them and wanted me to let you know 😊’ 

‘I just wanted to pass on a thank you for all your operatives hard work in delivering to BT Faraday in Central London on Saturday. As can often happen things didn’t go exactly to plan but your guys persevered and put in a lot of effort to make sure it got done safely. 

A special thanks to Kieran. At one point a vehicle parked up and blocked the road while we were busy doing something else. Kieran took it upon himself to go round all the open shops, bars and cafes in the area to find the drivers and get them to move their vehicle so we could get the delivery in.  Thanks again.’

‘Your team, Dave MacDonald, Ade Wakelam, Rob Pay, Kieran Taylor were excellent at the job at Barclays Northolt on Friday. It was small loading bay, and we had to unpack and install some of the components into the racks before they could be moved into their final destinations. The route was long and was not straight forward, with limited space to manoeuvre. The guys were very helpful and accommodating when the rack config needed changing.

Please pass on my thanks.’

‘I would like to take this opportunity to complement your company on a professional and competent job executed today at BAE Samlesbury. In particular please give our personal thanks to the team assigned to today’s installation task, namely: David Macdonald, Andrew Curran, Robert Pay and Gary Banks.

Despite having had no site survey or prior knowledge of terrain, obstacles, hazards or restrictions present at collection and delivery locations, your selected team were able to carefully negotiate and manoeuvre our substantial MCC electrical panel into position without damage to the exterior paint finish or to any of the expensive electronics inside.

I would be very happy to recommend Paul Ponsonby Specialist Distribution and look forward to employing your company on future projects.’

‘I genuinely think there is no job that you guys can’t do, and no request too small or too silly that they won’t assist our team with, and as well as this, they always give the highest service in everything they do.’

‘The team at Paul Ponsonby have been a pleasure to work with always handling enquiries with the upmost speed and professionalism.  Whenever I have any problems or issues, they manage to find the best solution for all parties and ensures that my customers are happy and serviced at all times.’

‘Brilliant service as always. It’s an absolute pleasure to move these machines and work with your teams and not have the headache of what could go wrong that I have had in the past with our suppliers.’