Meet The Team
Paul Ponsonby
Director

Paul has spent a lifetime in the transport industry, previously in the family company; working his way through all departments before branching out on his own in 1998. The experience gained along the way, allowed him the insight to know exactly where he wanted the company to focus. He is a strong believer in the power of presentation and passionately believes first impressions are vital in the sales and marketing effort. He is a great advocate of building strong relations with clients and staff alike. On a day to day basis, he works closely with senior staff and is always on hand to share advice or draw upon operational experience where necessary. Away from work, he is a keen traveller and particularly enjoys, cycling, skiing, watching sport and reading.

Linda Wildman
Director

Prior to joining the company, Linda worked for an international vehicle manufacturer. Bringing broad operational experience to the company, when she joined in 2001, as our Commercial Manager. She has a calm, focussed and diligent approach to all tasks. She forms strong relationships with customers and colleagues alike, ensuring we have enduring relationships with clients and a happy and settled workforce. In reflection of these skills, she was promoted to Director in 2007.  Many of our award submissions were at her instigation and their resultant success.   Her hands-on approach ensures there is little in the company which escapes her attention and demonstrates an instinctive understanding of the company aims and aspirations. During this time she has laid the foundations of the entire company support system, which has served us so well. Away from work the Mother of two enjoys foreign holidays, reading, walking, and good food.

Paul Hancock
Head of Operations

A committed family man and proud father of two. Paul previously worked in warehousing for several years, prior to joining the company in 1999. He brings a calm and settled approach to everything he does; drawing on his lengthy experience in warehousing and distribution. He has progressed through the management structure and now fulfils the Head of Operations role. He has a very sharp eye for detail and an uncanny knack of finding solutions for difficult situations. A skill of which he routinely draws upon. His broad experience allows him to offer advice and draw on past experience in all aspects of our Specialist transportation and Contract warehousing operation. Away from work, he has a keen interest in Football, Cricket and Rugby. He and his elder Son are Birmingham City FC season ticket holders and they look forward to cheering the Blues on again soon.

Matt Gostling
Warehouse General Manager
Matt joined Paul Ponsonby Limited in September 2015. Having worked in logistics and distribution for many years he has gained a wealth of knowledge and experience along the way. Starting off in Import and Exports, he has progressed through to his current role as Warehouse General Manager. Matt enjoys change and project management, he is always looking for ways to improve processes and is dedicated to providing excellent customer service. In his spare time, Matt enjoys sports, socialising along with holidays, belly dancing and acrobatics.
Joanne Gumery
Warehouse Commercial Manager
Joanne joined the Company in 2010 and has been responsible for a variety of tasks over the years including sales, account management, marketing and exhibitions. In 2018 she moved to the warehousing side of the business concentrating on the development and upgrade of various integral warehouse services for the benefit of our clients. Joanne was elected onto the UKWA’s Management Board and still holds this position today. She has won two awards to date; UKWA’s Young Employee of the Year in 2012 and Multimodal’s Young Logistics Professional of the Year in 2015. Outside of work Joanne enjoys spending time with her Husband and daughters, holidays and eating out.
Hayley Horton
Office Administrator
Hayley looks after all administration matters and works mainly in our transport operation. Here she ensures customer demands are met promptly and efficiently. She is popular with customer and colleagues alike and is always willing to undertake fresh challenges. Her previous background was also in the transport industry, which eased her passage into this role seamlessly. She has a natural aptitude for customer service and a diligent, flexible and professional approach to all tasks. Her friendly disposition makes her a popular member of the team. Away from work, she has a keen interest in swimming, walking and keeping fit as well as enjoying quality time with her young family.
Sharon Colley
Accounts
Prior to working for Paul Ponsonby Limited, Sharon was a travel agent for many years, planning dream holidays for her customers. Deciding on a change of career, Sharon retrained as an Accounting Bookkeeper, and in 2000 joined Paul Ponsonby Limited to manage their accounts/payroll. Working under her own initiative, Sharon has shown she has a head for numbers and is a pleasure to have in the office. In her spare time Sharon enjoys long walks with her dog Dylan, spending time with her hubbie, holidays, fine dining and socialising.

TESTIMONIALS

May I say first of all that your guys were brilliant at Ipswich – everything went smooth as silk and the service was entirely professional. It is such a comfort to know that there is a good supporting team. Thanks so very much.’  

A quick note to pass on my appreciation of the work done by Tony and Matthew at this event yesterday; it was all done very efficiently and without fuss.  Also, as some of the equipment provided by the Hotel was not as promised, they had to improvise in order to meet our requirements and the need for customer confidentiality. This was achieved successfully without any inconvenience to anyone.

Both HP personnel on Site and Royal Bank staff were very impressed by the extremely efficient and professional service they provided, we all thought they were the best Transport Company that HP have ever used and we would be delighted if they were used for all future deliveries.’  

‘The team at Paul Ponsonby have been a pleasure to work with always handling enquiries with the upmost speed and professionalism.  Whenever I have any problems or issues, they manage to find the best solution for all parties and ensures that my customers are happy and serviced at all times.

They have also been extremely helpful and knowledgeable about warehousing and logistics and have used this knowledge to solve many complicated problems with my orders/customers (most of which are based in Middle East/Africa and have very complicated requirements) whilst retaining a cheerful and happy demeanour.’ 

‘We only have positive feedback for the team as they are an absolute pleasure to work with. Responses to requests or emails are always answered in a timely manner, and they are always available to discuss on the phone when required. Even when we ask the impossible, they will always try their best to achieve what we need.  I don’t know what we do without them!’

‘I have collaborated with Paul Ponsonby for almost a year and in this time, I have witnessed the team successfully manage and support all areas of our warehouse operations. 

This is Including and not limited to; actioning any last-minute changes with orders, arranging QC inspections on stock, communicating stock shortages, helping to arrange our outbound orders (including SOP customers and containers), helping to arrange and schedule our inbound deliveries, organising the returns and the returns report, as well as replying to our many emails and queries from all departments within TD!

I genuinely think there is no job that you guys can’t do, and no request too small or too silly that they won’t assist our team with, and as well as this, they always give the highest service in everything they do.’

‘We are very pleased with the team’s performance and attitude regarding our relationship with SH. They always give us the time and respect with any issues that we have or need to overcome. We feel we can trust the team to see through tasks to the end and keep a clear and precise record of any issues we have had to deal with.

It is great for us to have a team to contact and peace of mind that the job is done to a high standard.’ 

‘Just to let you know our franchisee was very please and very complimentary regarding your drivers for this delivery.  He said Keith and Ade went above and beyond to assist them and wanted me to let you know 😊’ 

‘I just wanted to pass on a thank you for all your operatives hard work in delivering to BT Faraday in Central London on Saturday. As can often happen things didn’t go exactly to plan but your guys persevered and put in a lot of effort to make sure it got done safely. 

A special thanks to Kieran. At one point a vehicle parked up and blocked the road while we were busy doing something else. Kieran took it upon himself to go round all the open shops, bars and cafes in the area to find the drivers and get them to move their vehicle so we could get the delivery in.  Thanks again.’

‘Your team, Dave MacDonald, Ade Wakelam, Rob Pay, Kieran Taylor were excellent at the job at Barclays Northolt on Friday. It was small loading bay, and we had to unpack and install some of the components into the racks before they could be moved into their final destinations. The route was long and was not straight forward, with limited space to manoeuvre. The guys were very helpful and accommodating when the rack config needed changing.

Please pass on my thanks.’

‘I would like to take this opportunity to complement your company on a professional and competent job executed today at BAE Samlesbury. In particular please give our personal thanks to the team assigned to today’s installation task, namely: David Macdonald, Andrew Curran, Robert Pay and Gary Banks.

Despite having had no site survey or prior knowledge of terrain, obstacles, hazards or restrictions present at collection and delivery locations, your selected team were able to carefully negotiate and manoeuvre our substantial MCC electrical panel into position without damage to the exterior paint finish or to any of the expensive electronics inside.

I would be very happy to recommend Paul Ponsonby Specialist Distribution and look forward to employing your company on future projects.’

‘I genuinely think there is no job that you guys can’t do, and no request too small or too silly that they won’t assist our team with, and as well as this, they always give the highest service in everything they do.’

‘The team at Paul Ponsonby have been a pleasure to work with always handling enquiries with the upmost speed and professionalism.  Whenever I have any problems or issues, they manage to find the best solution for all parties and ensures that my customers are happy and serviced at all times.’

‘Brilliant service as always. It’s an absolute pleasure to move these machines and work with your teams and not have the headache of what could go wrong that I have had in the past with our suppliers.’

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